Shipping & Delivery
Smart Mug Mania currently ships orders within the United States.
Order Processing
After you place an order, you will receive a confirmation at the email address provided during checkout. Processing and fulfillment times may vary based on product availability and order volume.
Shipping Costs and Delivery Estimates
Available shipping methods, applicable charges, and estimated delivery information are shown during checkout when available. Delivery estimates are not guarantees.
Tracking
When tracking information is available, it will be sent to the email address associated with your order. Tracking may take some time to begin showing movement after a shipping label is created.
Fulfillment and Carriers
Orders may be fulfilled through third-party fulfillment partners and transported by different carriers depending on destination and product availability. Items within the same order may occasionally arrive separately.
Delays and Address Accuracy
Carrier disruptions, severe weather, high-volume periods, and other circumstances outside our reasonable control can affect delivery. Please provide a complete and accurate shipping address at checkout. If you notice an address error, contact us as soon as possible; changes cannot be guaranteed once fulfillment has begun.
Damaged, Incorrect, or Missing Orders
If your order arrives damaged, you receive the wrong item, or you experience a delivery issue, contact us promptly with your order information so we can review the situation. Returns and refunds are handled according to our Refund Policy.
Contact
For shipping questions, contact sales@smartmugmania.com.